Total Tickets for Semester 1 (Aug. 23, 2016- January 20, 2017) – 86 days = 4114
47.8 / day – 6.8 / class period
Total Tickets for February = 858 (17 days)
Tickets for February 2017 – By Class Period:
Tickets for February 2017 – By Device / Grade
Acer = Grade 10
Dell = Grade 9
In the inaugural year of the MHS Help Desk, students helped resolve 2852 tickets!
As you can see from the graph below, the number of issues nearly doubled from first semester to the second semester. Our number 1 issue continues to be charging, and related issues. A 22% increase in repairs will probably be a number that will continue to grow as the chomebooks age each year. You can also see that the number of visits to the help desk nearly doubled from the first semester to the second semester.
Watch both part 1 and part 2
Complete this quiz
1154 chromebook issues were handled by the Student Help Desk!
Click on a slice on the chart for more information.
Next school year, all 5th and 9th grade students will be receiving Asus Chromebooks. Many teachers will be incorporating Google Apps and internet content into their curriculum. Since some of our students do not have internet at home, I am trying to show them locations that have free wi-fi.
If you know of a place in Moline (or the surrounding Quad City community), please complete this form: http://bit.ly/freemolinewifi
To see the map (in progress) visit: https://www.zeemaps.com/free_wi-fi_in_moline
It is also displayed below:
As we begin to infiltrate chromebooks into our freshmen curriculum, utilize google classroom and other google tools, there are some things that will make your life easier. When sharing a google doc or a form link with students or staff, google does not make a very pleasant url to write on a white board. One tool to come to the rescue is a URL shortener.
What is that you ask?
It takes a long web address like:
and turns it into a nice short web address that students (and teachers) can type in their address browser bar. For example:
They all make the url (or web address) much easier to write on the board or even post in google classroom or some other site. They also allow you to create custom urls so you could personalize the end part (after the /) and if you create an account, show you some basic stats like how many clicks your url got on a certain date.